Our Process

Initial Contact and Emergency Response

When disaster strikes, time is critical. That’s why our team is available 24/7 to respond to your call. Whether it’s water damage, mold issues, or fire damage, we’ll quickly assess your situation and dispatch a team to your property to prevent further damage and begin the restoration process.

Damage Assessment and Inspection

Once on-site, our certified technicians conduct a thorough inspection to evaluate the extent of the damage. This includes identifying the root cause, assessing affected areas, and documenting damage for your insurance claim. Our detailed assessment forms the foundation of a customized restoration plan tailored to your property’s specific needs.

Containment and Mitigation

To prevent further damage and protect unaffected areas, we implement containment measures such as:

• Installing barriers to stop mold or soot from spreading.
• Extracting standing water to minimize secondary damage.
• Securing your property with board-ups or tarps, if necessary.

This step is crucial in stabilizing the situation and preparing for full restoration.

Restoration Planning

We create a comprehensive restoration plan designed to return your property to its pre-damage condition. This plan includes timelines, necessary repairs, and any specialized services required. We discuss the plan with you in detail, ensuring you’re fully informed and comfortable with the process.

Cleanup and Remediation

Our team uses advanced equipment and techniques to clean and restore your property:

• Water Damage: High-powered water extraction, drying, and dehumidification.
• Mold Damage: Complete mold remediation and air purification.
• Fire Damage: Smoke and soot removal, odor neutralization, and debris cleanup.

Every step is carried out with precision and care to ensure a safe and healthy environment.

Repair and Reconstruction

Once the damage is mitigated, we move on to repairing and rebuilding your property. From minor cosmetic fixes to extensive structural repairs, our skilled team restores every detail to its original condition—or better.

Quality Assurance and Final Walkthrough

Before we consider the project complete, we conduct a detailed quality assurance check. Our team ensures that all work meets the highest standards of safety and quality. Finally, we walk through the restored property with you, addressing any questions or concerns and making sure you’re satisfied with the results.

Ongoing Support and Preventive Advice

Restoration doesn’t stop at repairs. We provide guidance on preventive measures to help you avoid future damage, such as improving ventilation, regular maintenance, or upgrading materials. If you need further assistance, we’re always just a call away.